The Future Of Customer Service?

Are virtual agents the answer to providing efficient customer service in the future? With increasing popularity in AI technology, chatbots are becoming more sophisticated to understand and respond to customer queries. Some businesses are already adopting chatbots on their websites and social media platforms to manage basic customer service tasks, e

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A Devs' Dilemma: Rewards and Risks

Life as a coder can be a rollercoaster. One moment you're hacking bugs like a digital warrior, the next you're staring blankly at a screen, wondering if your code is even readable anymore. It's a struggle filled with both exhilarating highs and crushing lows. The perks are undeniable: flexibility, a constantly evolving landscape of challenges, and

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